Full price items in original condition and accompanied by a receipt may be returned or exchanged within 30 days of purchase. Refunds will be made in the form of the original payment. Please allow 7 - 10 business days for the refund to be made. Items purchased through other retailers are not eligible for a refund via YasminKnoxJewellery.com. Please work directly with the retailer where the original purchase was made. Thank you.